Last date for Christmas delivery is Thursday 17th December - get your orders in before then! However we would strongly advise ordering any gifts before that date as, due to COVID-19, Royal Mail is experiencing delays to its First Class postal service.
Delivery is dependent on Royal Mail postal service. They are experiencing delays due to COVID-19 restrictions which may have an impact on your delivery time. Please see here for latest updates from Royal Mail.
Don’t panic! Just contact firstname.lastname@example.org reach us on instagram @ladygardenillustration as soon as possible with a clear photo of the issue so we can appropriately address it for you. If we are not contacted within 14 days of delivery, we will be unable to take responsibility for the damage, unless it is a clear print/production error. Although we take care to package goods appropriately, accidents can happen during transit, and we will do our best to resolve any issues for you.
In the event of this you must contact me immediately, before the item is dispatched. I won't be able to refund you for your order if it gets lost. Hopefully the item will be returned to me, and then I will offer to refund your order (minus postage) or ask you to pay postage again to send it out a second time with an updated address.